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山东省临沂市兰山区启阳路26号澳尔诺花园1号楼1单元1801室
 
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来自:山东坚盾保安服务有限公司 发布日期:2019/8/13 
核心提示:规范的安保工作内容包括哪些呢?


以下不足之处,欢迎吐槽

一、工作态度:

1、FUCONGLINGDAO—BUZHEBUKOUDIFUCONGSHANGJIDEGONGZUOANPAIJIGONGZUODIAOPEI。


2、YANYUZHISHOU—JIANSHOUBENZHIGANGWEI,BUDESHANZILIGANG、CHUANGANGHUOSHUIGANG。


3、ZHENGZHICHENGSHI—DUISHANGJILINGDAO、TONGSHIHEYEZHU/ZHUHUYAOYICHENGXIANGDAI,BUDEYANGFENGYINWEI。


4、TUANJIEXIEZUO—GEBUMENZHIJIAN,YUANGONGZHIJIANYAOHUXIANGPEIHE,TONGXINXIELIJIEJUEKUNNAN。


5、QINMIANGAOXIAO—FAYANGQINFENTASHIDEJINGSHEN,YOUZHIGAOXIAODIWANCHENGSUODANFUDEGONGZUO。


二、服务态度:


1、LIMAO—ZHEISHIYUANGONGDUIYEZHU/ZHUHUHETONGSHIZUIJIBENDETAIDU,ZAIRENHESHIKEJUNYINGSHIYONGLIMAOYONGYU,“QING”ZIDANGTOU,“XIE”ZIJIEWEI。


2、LEGUAN—YILEGUANDETAIDUJIEDAIYEZHU/ZHUHU。


3、YOUSHAN—WEIXIAOSHITIXIANYOUSHANZUISHIDANGDEBIAODAFANGSHI,YINCIYIWEIXIAOLAIYINGJIEYEZHU/ZHUHUJIYUTONGSHIXIANGCHU。


4、REQING—JINKENENGWEITONGSHIHEYEZHU/ZHUHUTIGONGFANGBIAN,REQINGFUWU。


5、NAIXIN—DUIYEZHU/ZHUHUDEYAOQIUYINGRENZHEN,NAIXINDILINGTING,BINGJINLIANGZAIBUWEIBEIBENGONGSIGUIDINGDEQIANTIXIABANLI。


6、PINGDENG—YISHITONGRENDIDUIDAISUOYOUYEZHU/ZHUHU,BUNENGYOUPINFUZHIFEN,HOUCIBOBI。


三、仪容仪表:


1、ANGONGSITONGYIFUWUZHEZHUANG,JINGSHENZHENZUO,ZITAIDUANZHENG,BUZHUNLIUZHANGFA,DABINJIAO,XUFABUDELUYUMAOYANWAI,MAOQIANGXIAMIANTOUFABUDECHAOGUO1.5CM。


2、ZHEZHUANGZHENGJIE,MAOZIDAIZHENG,JIEZHENGLINGDAI,KOUHAONIUKOU。BUDECHANGYILUHUAI,JUANXIUWANKUTUI,NEIYIHUJI,YAOCHIKOUBUDELUWAI。


3、WUPINBUDELUYUYIFUWAI,YIFUKOUDAIBUDEZHUANGJIAODAWUPIN,WUZHUANGDAIYAOZHAJIN。


4、ZHIQINSHIYAOPEIDAIHAOZHIQINQIJU。


5、SHANGGANGZHEZHUANGBAOCHIGANJINGZHENGJIE,KOUHAONIUKOU,BUDECHANGKAIWAIYI,JUANQIKUJIAO、YIXIU,LINGDAIBIXUJIEZHENG。


6、CHUYINGONGZUOHUOJINGPIZHUNWAI,BUZHUNCHUANZHEHUOXIEDAIZHIFULIKAIXIAQU,XIABANHOUBUDECHUANZHIFU。


四、言行举止:


1、JUZHIWENMING、DAFANG、DUANZHUANG、WENJIAN。


2、YONGYUWENMING,TANHUAZIRAN。


3、JINGSHENZHENZUO,ZITAILIANGHAO。TAITOUTINGXIONG,BUDEGONGYAOTUOBEI,BUDEDONGDAOXIWAI,QIANQINGHOUKAO,BUDESHENLANYAO;BUXIUSHOU、BEISHOU、CHAYAOHUOJIANGSHOUCHARUYIDAINEI,ZHIQINSHIBUZHUNXIYAN、CHILINGSHI;BUDEDAJIANWANBEI。


4、BUDEHENGGEQU、CHUIKOUSHAO、DUOJIAO。


5、BUDESUIDITUTAN,LUANDIUZAWU。


6、ZHUYIJIANCHAHEBAOCHIYIBIAO,DANBUDEDANGZHONGZHENGLIGERENYIWU。


7、BUDEJIANGRENHEWUPINJIAYUYEXIA,BUDEQIAOZHUOYIHUOWANNONGQITAWUPIN。


五、礼节礼貌:


1、YEZHU/ZHUHUWENLU,BIXUJINGLI,YONGLIMAODEYUYANJIANJIEXIANGDUIFANGSHUOMINGDIDIAN。


2、ZHIGANGSHIYUJIANBAOANJINGLIYISHANGLINGDAOHUOGONGSIQITABUMENJINGLICHAGANGHUOJINGGUOZHIBANGANGWEISHI,YINGLIZHENGJINGLI。


3、DAOBAOANBUBANGONGSHIHUOGONGSIBANGONGSHIYINGANGUIDINGCHUANZHEZHIFU,BUDECHUANTUOXIE,JINMENQIANXIANQIAOMENHAN“BAOGAO”。


4、WEIJINGTONGYI,BUDESUIYIFANYUEBANGONGSHIZILIAOHUOBANGONGZHUOSHANGWENJIANZILIAO。


5、YUYEZHUJINGGUOGANGWEISHI,YINGLVEDAIWEIXIAO,BINGWENHAO;RUYINSHIYUYEZHU/ZHUHUGOUTONG,JINGYEZHU/ZHUHUTONGYIHOUFANGKEJINRU。


6、DANGYEZHU/ZHUHUXIEDAIWUPINCHUGUANXIAQUSHI,YINGKEQIDISHUO:“XIANSHENG(XIAOJIE)NINHAO,QINGCHUSHININDEFANGXINGTIAO,HESHIWANBISHISHUO‘DUOXIEHEZUO’”。


7、MEIYOUFANGXINGTIAO,YAOQIUDUIFANGFANHUIGUANLICHUKAIJUSHI,YINGLIMAODISHUO:“ZHENDUIBUQI,MAFANNINZAIFANHUIYITANG,JIANGFANGXINGTIAOKAILAI,WOMENZHEIYANGZUO,SHIWEILEBAOHUGEYEZHU/ZHUHUCAIWUBUSHOUSUNSHI;RUGUOWOMENBUZHEIYANG,JIUBUCHENGZHI,LINGDAOZHIDAOLEHUICHUFENWOMENDE,QINGXIANSHENG(XIAOJIE)LIANGJIE!”DUIFANGLAIFANGXINGTIAOHOUYINGSHUO:“DUOXIEHEZUO!”。


8、CHELIANGLUANTINGLUANFANG,DUIYUANZOUDAOCHELIANGQIANMIAN(QIANCE)XIANGSIJIJINGLIHOU,LIMAODISHUO:“XIANSHENG(XIAOJIE),ZHEILIBUNENGTINGCHE,QINGNIJIANGCHETINGZAI**DIFANG,DUOXIEHEZUO”。RUDUIFANGBUTINGZHIHUIQUANGAO,YOUSHUO:“XIANSHENG(XIAOJIE)ZHENBUHAOYISI,ZHEILIBUNENGTINGCHE,WOMENZHEIYANGZUOSHIWEILENINHAO,RUGUOQITACHELIANGPENGHUAINIDECHE(HUOBEITAMENHUAHUAILENIDECHELIANG),WOMENJIANGBUHUICHENGDANRENHEZEREN,ZAISHUORUGUONINDECHETINGZAIZHEILI,WOMENLINGDAOKANDAOLE,HUIPIPINGWOMEN,QINGTILIANGWOMENDENANCHU(TONGSHIYINGDUOJINGLI)”。


9、JINGLISHIYONGDUIXIANG:


JINGLIYAOBIAOZHUN,JUGANGWEIQIAN5---10MIYUANSHIJINGLI,DENGDAOSHOULIDERENYUANGUOHOUFANGKELIBI:


①GONGSIBUMENJINGLIYISHANGLINGDAO、GONGSILINGDAOPEITONGRENYUAN;


②SHANGJIGONGANJIGUANDEYOUGUANRENYUAN;


③DAOGEXIAOQUJIANCHA、SHICHAGONGZUODELINGDAOHESUICONGRENYUAN;


④BAOANDUCHAYUANDAOGANGSHANGCHAGANGCHASHAOSHI;


⑤JIUZHENGWEIJIWEIZHANGHUOJIANCHASHI。


六、值班制度:


1、恪尽职守、坚守岗位,在执勤中,不准闲聊、打闹、干私活、看书报;不准抽烟、酗酒、打瞌睡;不准迟到、早退、擅离职守、串岗。


2、YIBIAODUANZHENG,WENMINGZHIQIN。YANGEANGUIDINGZHEZHUANGSHANGGANG,BINGZUODAOZHEZHUANGZHENGJIE,YIBIAODUANZHENGDAFANG,YONGYUWENMING,FUWUREQING,ZHOUDAO。


3、ZUNSHOUFAJI,BUTUSILI,BAOANYUANZAIDANFUZHIQIN,ZHIANWEIHUGONGZUOSHI,YAORENZHENZUNSHOUGUOJIADEFALV、FAGUIHEGONGSI、BUMENDEGUIZHANGZHIDU。BUTUSILI,BUSHOUSHOUHUILU,BUXUNSIWUBI,BUXIANHAIHAOREN,BUFANGZONGHUAIREN。


4、RENZHENZHIQIN,QUEBAOANQUAN。BAOANZAIZHIQINGONGZUOZHONG,YAORENZHENZIXIGUANCHA,BUFANGGUORENHEYIDIAN,QUEBAOZERENQUNEIDEANQUAN。


5、YANGELUOSHIXUNSHIJIANCHAPINLV,JIAOJIEBANZHIDU,ZAIGONGZUOZHONGFAXIANWENTIJISHIBAOGAO,JIJIPEIHEBAN、DUILIZUOHAOZHIANFANGFANGONGZUO。


6、ZHIBANSHIYAOZHUYIZISHENDEXINGXIANG,FEITESHUQINGKUANG,BUDEQUNJU。


七、内务卫生标准


1、SUSHEDIMIANGANJING,WUTANJI、GUOPI、ZHIXIEDENGLAJI。QIANGMIANZHENGJIEWULUANZHANGTIE、ZHIZHUWANGDENG。SUSHENEIBOLIGANJINGWUWUZI。


2、CHUANGSHANGCHULEBEIZIWAIBUNENGFANGZHIQITAWUPIN,BEIZIYANGSHIYINGTONGYIBINGDIECHENGFANGXING,CHUANGDANYANGSHITONGYI,CHUANGDANBIAOMIANZHENGJIEWUYIWEI。CHUANGXIAXIEZIYINGBAIFANGCHENGXIAN,XIEGENYOUGAODAODIDESHUNXUPAILIE。ZHIFU、BIANZHUANGYINGGUAZAIZHIDINGWEIZHI。FANGWUTIEJUBAIFANGZHENGQIBIAOMIANWUHUICHEN。


3、KOUBEI、YAJU、XIANGZAOHE、SHUITONG、MAOJINANYAOQIUZHIYUGUIDINGWEIZHIBAIFANGCHENGXIAN。


4、QIANGMIAN、MENCHUANGHEQITAQUYUWULUANXIE、LUANHUA、LUANKE、LUANZHANGTIE、LUANXUANGUAXIANXIANG。


5、CHONGLIANGFANGHEXISHOUJIANJISHICHONGXI,WUWUGOU、ZAWUHEYIWEI。


6、SUSHENEIWUYIRAN、YIBAO、JUDUJIQITAWEIXIANWUPIN。


八、保安员交接班管理标准及作业规程


1、ZHIZE


①BAOANBANZHANGFUZEJIAOJIEGONGZUOJIANGPING,JIANCHAGONGZUO。


②DANGZHIBAOANBANZHANGFUZESUOGUANBANJIDEJIAOJIEBANGONGZUO。


③DANGZHIBAOANYUANFUZEJUTIGONGZUODEJIAOJIE。


2、GONGZUOCHENGXU


①JIAOJIEBANTIQIANSHIFENZHONG,JIAOBANDUIYUANDAODAZHIDINGDIDIANZHUNBEIJIAOJIE,BINGZHUYIZISHENXINGXIANG,BUDEXIANGHUZHUIZHUDANAO,BAOCHILIANGHAOZHANZI,BUDEDUNZUO。


②JIEBANBANZHANGYAOZUZHIQUANBANDUIYUANZHENGDUI,DIANMINGBINGTONGJI,ZUOHAOJILU,TONGYIZHENGDUIBUXINGDAOGEGANGWEITUZHONGBUFAZHENGQIYIZHI,KOUHAOHONGLIANG,JINGSHENDOUSOU。


③JIEBANBANZHANGFUZEJIANCHADUIYUANSHIFOUYOUXUJIU、SHENZHIBUQINGHUOQITABUNENGSHANGGANGDEXIANXIANG,RUOYOULIJIQINGQICHULIE,QUXIAOQISHANGGANGZIGE,BINGBAOZHUGUANLINGDAOCHAMINGYUANYIN,YIZUOCHUXIANGYINGCHUFA,BINGZHUYIJIAODAIDANGBANZHUYISHIXIANG。


④ANSHIJIAOJIEBAN、BUCHIDAO、BUZAOTUI,JIAOBANDUIYUANZAIJIEBANDUIYUANWEIDAODAQIAN,BUZHUNZIXINGXIAGANG。JIAOJIEBANSHI,JIAOBANDUIYUANXUJIANGBENBANDEZHIANQINGKUANG,ZHIBANQICAI,XUTEBIEJIAODAISHIXIANGDENGXIANGJIEBANDUIYUANJIAODAIQINGCHU,BINGZUOZHIBANJILU。JIAOJIEBANSHUANGFANGYAOQIANZI,YIBEIHOUCHA。


⑤JIAOJIEBANWANBI,JIEBANDUIYUANANXUHAOXIANGJIANKONGZHONGXINBAOGAO,BANZHANGZAIJIEBANHOU30FENZHONGNEIDAOGEGANGWEIDEJIAOJIEQINGKUANGBINGQIANMING,YIBEIHOUCHA。


⑥JIEBANSHIYUYOUTUFASHIJIAN,YOUJIAOBANBANZUFUZECHULIBINGZUOHAOJILUJISHIHUIBAO,JIEBANBANJIYAOJIJIZUOHAOXIEZHUGONGZUO。


3、CHUXIANXIALIEQINGKUANGBUZHUNJIAOJIEBAN


①SHANGBANQINGKUANGWEIJIAODAIQINGCHU,GONGJU、ZHUANGBEI、QIANWUDENGWEIJIAOJIEQINGCHUHUOYOUSUNHUAISHANGWEIFENQINGZEREN,GONGZUOQUYUZHOUBIANSHESHIBUWANZHENG。


②SHANGGANGRENYUANWEIDAOGANGJIEBAN,XIAGANGRENYUANBUZHUNXIAGANG。


③FAXIANGEXIANGJILU,DENGJIBENSHANGYOULUANTULUANXIEXIANXIANGJIGONGZUOTAI、GONGZUOSHIBUQINGJIEDEBUYUJIAOJIE。


④ZAIJIAOJIEGUOCHENGZHONG,FASHENGSHIJIANSHI,YINGLIJITINGZHIJIAOJIE,YOUJIAOBANRENYUANFUZECHULI,JIEBANRENYUANXIEZHU。


⑤JIAOJIEBANSHI,JIAOJIESHUANGFANGYAOXIANGHUJINGLI。


九、礼貌用语四十九句


1、QING;

2、NINHAO;

3、HUANYING;

4、GONGHOU;

5、JIUWEI;

6、FENGPEI;

7、BAIFANG;

8、BAITUO;

9、请问;

10、请进;

11、QINGZUO;

12、XIEXIE;

13、SHIPEILE;

14、HENBAOQIAN;

15、QINGYUANLIANG;

16、MEIGUANXI;

17、BIEKEQI;

18、BUYONGXIE;

19、请稍等;

20、请指教;

21、请当心;

22、请走好;

23、这边请;

24、NINXIANQING;

25、NINJIANGXIAN;

26、NINQINGFANGXIN;

27、QINGDUOGUANZHAO;

38、QINGGENWOLAI;

39、HUANYINGGUANGLIN;

30、HUANYINGZAILAI;

31、QINGBUYAOZHEJI;

32、QINGMANMANDIJIANG;

33、RANGNINJIUDENGLE

34、给您添麻烦了;

35、XIWANGNINNENGMANYI;

36、QINGNINZAISHUOYIBIAN;

37、QINGWENNINYOUSHENMESHI?;

38、QINGWENNINSHIFOUZHAOREN?

39、WONENGWEININZUOSHENME?

40、HENLEYIWEININFUWU;

41、ZHEISHIWOYINGGAIZUODE;

42、BANINDEXUQIUGAOSUWO;

43、WOHUIJINLIANGBANGZHUNINDE;

44、WOZAIBANGNINXIANGXIANGBANFA;

45、QINGSUISHIHEWOMENLIANXI;

46、QINGNINDUOTIBAOGUIYIJIAN;

47、YOUBUDONGDEDIFANGNINJINLIANGWEN;

48、NINDEXUQIUJIUSHIWODEZHIZE;

49、DUIBUQI,ZHEILIBUNENGTINGCHE,QINGNINJIANGCHETINGFANGDAOTINGCHECHANGNEI。DUOXIEHEZUO!


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山东坚盾保安服务有限公司
培训机构基地:山东省临沂市兰山区启阳路26号澳尔诺花园1号楼1单元1801室
临沂保安公司,坚盾保安公司,临沂保安,临沂保镖特卫_山东坚盾保安服务有限公司 【工商营业执照信息公示】 Click:141976